“In every crisis, there’s an opportunity. The challenge is having the courage to seize it.”
As the COVID-19 pandemic and looming financial crisis hit in 2020, several clients and members decided to go it alone, and their businesses suffered as a result. In contrast, those who came together—sharing strategies, tactics, and support—witnessed remarkable growth. Their success truly highlights the power of collaboration in challenging times.
At the beginning of this month, the North American economy was hit with a seismic threat—U.S. President Donald Trump proposed tariffs on various Canadian exports. The news sent shockwaves across boardrooms and supply chains from Vancouver to St. John’s, leaving many Canadian business leaders questioning: What’s next?
Significant threats to our business is nothing new. Having survived previous economic downturns and pandemics we have come to understand that life goes on regardless of decisions by past US presidents. As a leader, it’s your job to navigate these challenges. In the face of these proposed tariffs, business owners have two choices—do nothing and adopt a wait-and-see attitude or take the initiative and get ahead of the perceived challenges
For some, this announcement is a roadblock or a potential catastrophe. For those who thrive on change, innovation, and disruption—it’s an opportunity.
The Impact - Navigating Choppy Waters
Before we map out opportunities, we need to understand the approaching storm.
- Reduced Competitiveness
Tariffs increase the cost of Canadian goods sold in the U.S., making them less attractive to American buyers, resulting in reduced sales. - Job Losses Looming
Over 43,000 Canadian jobs are on the line, according to the Canadian Labour Congress. Industries closely tied to U.S. exports—manufacturing, agriculture, and energy—are especially vulnerable. - Supply Chain Disruptions
Canadian and U.S. supply chains are deeply integrated. Tariffs risk unraveling decades of cross-border collaboration, leading to bottlenecks, delays, and higher costs. - Operational Cost Increases
Tariffs squeeze profit margins and threaten cash flow. For businesses already navigating thin margins, this could be the tipping point.
The Pivot - Turning Challenges into Growth Catalysts
But here’s where the savvy leaders shine. Tariffs, while painful, can also be a springboard for strategic growth.
- Double Down on Domestic Markets
When the front door closes, find the side entrance. The opportunity is for Canadian companies to pivot towards domestic markets, strengthening local supply chains and deepening relationships with Canadian customers. - Diversify Trade Partners
The U.S. isn’t the only game in town. With CETA (the Canada-European Union Comprehensive Economic and Trade Agreement) in place, European markets become more attractive. How about expanding Asian business and exploring untapped potential from South America. - Innovate Under Pressure
Historically, periods of economic strain have birthed some of the greatest innovations. Tariffs can act as a catalyst, driving Canadian businesses to explore new opportunities, streamline operations, enhance product offerings, and explore automation and AI. - Seize Import Substitution Opportunities
Should Canada add tariffs on US goods and services, American imports become more expensive for Canadians. As American imports become more expensive for Canadians, there’s room for local businesses to fill the void. Look for gaps in the market where domestic alternatives can step in.
Customer Education - Transparency Builds Trust
Your clients and customers are probably feeling the pinch too. Prices might increase. Supply chains might shift. This is a good time to overcommunicate.
- Show Supply Chain Transparency - People care where their products come from. Pull back the curtain and explain how your company is adapting. By openly sharing how tariffs impact your supply chain, you not only build trust but also strengthen customer loyalty. Don’t just share facts—share stories. Introduce the people behind your supply chain, whether it’s a local artisan, farmer, or manufacturer.
- Explain Price Changes - Be upfront about why costs are rising. Customers respect honesty, especially when it’s tied to global events beyond your control. Educate them on the total value of your products or services—not just the price tag. Emphasize factors like quality, durability, ethical sourcing, environmental impact, and local economic support. This shifts the conversation from “Why is this more expensive?” to “Why is this worth it?”
- Promote Canadian-Made - Now’s the time to wave the Maple Leaf. Consumers are more inclined to support local businesses when they understand the broader economic stakes. Buying “Made in Canada” (>51%) or “Product of Canada” (>91%) products supports local jobs, stabilizes the economy, and reduces environmental impact through shorter supply chains.
Mindset Matters - Lead with Vision, Not Fear
This isn’t the time for knee-jerk reactions. It’s the time for bold, calculated moves. By taking these proactive steps, businesses can not only navigate the uncertainty but potentially emerge stronger and more competitive. Remember, in times of change, those who adapt quickly and decisively often gain the most significant advantages.
Top 10 ways to get ready for and mitigate impending tariffs:
- Develop alternative supply chains in Canada and elsewhere
- Develop strategies to disrupt your industry and your competition.
- Now is the time to be; increasing your A/R collection efforts, expanding your operating facility, improving your access to capital and protecting your cash reserves.
- Is there an acquisition you’ve been considering, the owner may not be up for slugging through another economic downturn.
- Identify and invest in those key people that will take you to the next level.
- Avoid layoffs, invest in your people, embark on training, job sharing and leadership development in order to bounce back faster than your competition. This builds resilience and loyalty.
- Research and explore new supply chains, products and services to offer your clients.
- Re-direct your marketing and sales team towards new client prospects, relationships and opportunities.
- Increase utilization of new technology applications and AI.
- With hybrid being the new norm, maybe it’s time to downsize your office.
One thing I’m certain of in times like these is that we can’t afford to isolate ourselves or slip into a victim mindset. We can’t control what happens outside our walls, but we can control how we respond. And that starts with surrounding yourself with people who challenge, support, and walk forward alongside you.
Whether your business feels the impact today or will down the line, the strength of a peer group—especially in moments like this—is invaluable. It’s where leaders come together, share and talk through real challenges, and find ways to turn chaos into opportunity.
You don’t need to go it alone. We are stronger together.
If you’re a growth-minded leader looking for a community that supports, challenges, and navigates tough times like these—let’s talk.
Connect here at info@chrishardwickinc.com or book via Calendly and let's take on this journey together.